Privacy Policy – Kapival

Last Updated: [06/08/2026]

At Kapival, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

SECTION 1 – INFORMATION WE COLLECT

When you purchase products from Kapival, we may collect personal information including:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information

• Order History

When you browse our website, we may automatically collect certain information such as:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

We may also use your information to improve our services and customer experience.

SECTION 2 – CONSENT

How do we obtain your consent?

When you provide personal information to place an order, complete a transaction, arrange delivery, or request customer support, you consent to our collecting and using that information for those specific purposes.

For marketing communications, we will obtain your consent where required by law.

How can you withdraw consent?

You may withdraw your consent at any time by contacting us at:

Email: care@kapival.com

Upon receiving your request, we will stop processing your information where legally permissible.

SECTION 3 – USE OF INFORMATION

We may use your information to:

• Process and fulfill orders

• Deliver products and services

• Provide customer support

• Improve website performance

• Send order updates and notifications

• Send promotional offers and marketing communications (with consent)

• Comply with legal obligations

SECTION 4 – PAYMENT SECURITY

We use trusted third-party payment gateways for processing payments.

Kapival does not store your complete debit card, credit card, or banking information on our servers.

All payment transactions are processed using industry-standard security measures and encryption technologies in compliance with applicable payment security standards.

SECTION 5 – THIRD-PARTY SERVICES

We may engage third-party service providers for:

• Payment Processing

• Shipping & Logistics

• Website Analytics

• Marketing Services

• Customer Support

These providers may access your information only to the extent necessary to perform their services.

We encourage users to review the privacy policies of these third-party providers.

SECTION 6 – COMMUNICATIONS

By providing your contact details, you agree that Kapival may contact you through:

• Email

• SMS

• WhatsApp

• Phone Calls

These communications may include:

• Order confirmations

• Shipping updates

• Customer support responses

• Promotional offers

• New product launches

You may opt out of marketing communications at any time.

SECTION 7 – COOKIES

Kapival uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

SECTION 8 – DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

While we strive to protect your information, no online transmission can be guaranteed 100% secure.

SECTION 9 – AGE RESTRICTIONS

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

SECTION 10 – DISCLOSURE OF INFORMATION

We may disclose your information:

• To comply with legal requirements

• To protect our legal rights

• To prevent fraud or misuse of our services

• During business transfers such as mergers, acquisitions, or restructuring

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

Kapival reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

We encourage users to review this policy periodically.

SECTION 12 – CONTACT US

If you wish to:

• Access your information

• Correct your information

• Delete your information

• Raise a complaint

• Ask privacy-related questions

Please contact us:

Kapival Customer Support
Email: care@kapival.com

We will respond to your request within a reasonable timeframe.