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Our support team is here to assist with any questions or order queries.

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1. Introduction & Overview

Welcome to Kapival. We are committed to protecting your privacy and ensuring a transparent, secure shopping experience for all our customers buying pure A2 Desi Cow Bilona Ghee and authentic Vedic products.

2. Information We Collect

When you visit or purchase from our website, we collect necessary order information including your name, delivery address, phone number, and payment details to process and fulfill your orders accurately.

Notice: All personal data is encrypted via 256-bit SSL protocols. We never store raw credit card numbers or share customer details with unauthorized third parties.

3. Shipping & Delivery Guidelines

We dispatch all orders within 24-48 business hours via insured courier partners. Free shipping applies on all prepaid and COD orders across India.

4. Returns & Replacement Policy

If you receive a damaged jar or incorrect item, please notify us within 7 days of delivery with opening photos/videos. We will arrange a free replacement immediately.

256-Bit SSL Security

100% Encrypted Transactions

100% Pure A2 Quality

Traditional Bilona Method

Express Delivery

Fast Pan-India Shipping

Dedicated Care

WhatsApp & Email Support

Got Any Questions?

Use the form below to get in touch with the sales team

Call & WhatsApp

+91 76001 12912

Mon - Sat: 9:00 AM - 7:00 PM
Email Support

sell.a2origin@gmail.coms

Response within 24 hours
Our Vedic Farm

A2 Desi Cow Farm, Gujarat

Visits by appointment only

FAQs

All orders are shipped within 12-36 hours from our warehouse in Bellingham WA.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

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